
The Zendesk Charitable Foundation concentrates its giving on strengthening philanthropic infrastructure and rapid-response international relief, often routing funds through online-giving intermediaries and strategic operational grants. It makes a small number of relatively large grants (including repeat awards) to platforms that facilitate donations as well as to frontline humanitarian organizations and tech-for-good partners.
Zendesk Charitable Foundation stands out for routing large sums through giving intermediaries that facilitate donations, especially American Online Giving Foundation and The UK Online Giving Foundation. Those entities received the biggest recent awards, including $1,496,000 to the American Online Giving Foundation and $659,001 to the UK Online Giving Foundation for donation facilitation. That pattern sits alongside operational and strategic support for humanitarian and capacity-building nonprofits, showing a mix of infrastructure funding and direct program grants. The foundation’s recent awards also point to a clear preference for organizations that can move resources quickly or extend service reach through systems and partnerships. World Central Kitchen and the International Rescue Committee each received $300,000 operational grants in 2023, while Team4Tech Foundation received a $200,000 strategic grant tied to a Social Impact program. Smaller grants in the same set went to organizations working on tech-enabled nonprofit support, career pathways, community connection, and crisis response. The grant list includes repeat awards to some recipients across years, suggesting an ongoing relationship model rather than isolated one-off support. With national reach and a strong concentration of awards in California, the foundation’s giving combines intermediary infrastructure, emergency response, and practical support for nonprofit operations.
A core theme is donation infrastructure. Zendesk Charitable Foundation awarded $1,496,000 to American Online Giving Foundation for facilitating donations to US charities, and $659,001 to The UK Online Giving Foundation for facilitating donations to registered charities. Those grants show how much of its capital moves through platforms that handle philanthropic flow. It also funds emergency relief and humanitarian response. World Central Kitchen received a $300,000 operational grant, and International Rescue Committee received both a $300,000 operational grant and a $200,000 strategic grant tied to a Social Impact program. The same relief orientation appears in grants to organizations focused on crisis response and food access. A third thread is technology-enabled capacity building. Team4Tech Foundation received a $200,000 strategic grant, while TechSoup Global received $50,000 through a Social Impact Q2 program. The recent grants also include support for workforce pathways, such as Kindwork Inc and NPower Inc, indicating interest in skills, placement, and nonprofit effectiveness.
$2.2M
$5.8M
$3.7M
$2.4M
Most grants fall between $10K and $50K, with a median of $20K.
25th Percentile
$10K
Median
$20K
75th Percentile
$50K
Top 10 recipient countries by grant volume for Zendesk Charitable Foundation.
| Rank | Country | Grants | Total | Share |
|---|---|---|---|---|
| 1 | United StatesDomestic | 69 | $6.4M | 41.1% |
| 2 | United Kingdom |
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Concentrated, high-dollar grants with several repeat payments; funding often flows through intermediary giving platforms or designated grant rounds, plus targeted multi-thousand-dollar operational/strategic grants to a few international relief and tech-for-good organizations.
Notable grantees: American Online Giving Foundation, UK Online Giving Foundation, International Rescue Committee, World Central Kitchen, Team4Tech Foundation
Typical grants cluster around a mid-five-figure core, with p25 at $10,000, median at $20,000, and p75 at $50,000. The recent list also shows much larger checks at the top end, including seven-figure intermediary funding and several $300,000 and $200,000 awards. Repeat recipients appear across years and in multiple entries, including American Online Giving Foundation, The UK Online Giving Foundation, International Rescue Committee, and Team4Tech Foundation. The foundation is a Regular Funder and makes grants nationally rather than through a single local-only channel. It also funds individuals, and its active program pages indicate both unsolicited and non-unsolicited routes depending on the program.
Grant recipients are spread nationally and internationally, with 56 grants to US recipients and 20 to UK recipients in the country distribution. California is the top state by grant count, and 43% of grants go to recipients in the HQ state. Recent recipient cities include Newark, New York, Washington, San Mateo, Brooklyn, San Francisco, Berkeley, Dublin, Nairobi, Sao Paulo, and Bern. Outside the US, the recent list also includes grants in Cirencester, Dublin, Nairobi, and Sao Paulo.
The foundation backs organizations working on donation infrastructure, emergency and crisis relief, technology-enabled nonprofit capacity, community connection, and workforce pathways into tech. Recent grants include support for online giving intermediaries, humanitarian response groups, and nonprofits offering training or operational support.
Typical grant size is $10,000 at the 25th percentile, $20,000 at the median, and $50,000 at the 75th percentile. The recent grant list also includes much larger awards, such as seven-figure funding to donation intermediaries and $300,000 and $200,000 grants to nonprofit partners.
Yes. The recent grant list shows repeat awards across years, including American Online Giving Foundation, The UK Online Giving Foundation, International Rescue Committee, and Team4Tech Foundation. That points to ongoing relationships rather than purely one-time support.
The foundation gives nationally, with 56 grants to US recipients and 20 to UK recipients in the country distribution. California is the top state by grant count, and 43% of grants go to recipients in California.
Some programs accept unsolicited applications. The Tech for Good product and support program includes an online apply page and accepts unsolicited requests, and the Agents of Change program also accepts unsolicited applications. Other strategic and general grantmaking programs do not list an open application route in the provided data.
2025
Source: IRS Form 990-PF, fiscal year 2025.
| 24 |
| $2.3M |
14.3% |
| 3 | Ireland | 11 | $256K | 6.5% |
| 4 | Australia | 10 | $84K | 6.0% |
| 5 | Brazil | 8 | $220K | 4.8% |
| 6 | Singapore | 8 | $120K | 4.8% |
| 7 | Philippines | 7 | $120K | 4.2% |
| 8 | Denmark | 6 | $90K | 3.6% |
| 9 | Nigeria | 3 | $30K | 1.8% |
| 10 | Kenya | 2 | $100K | 1.2% |
Recipient country reflects the grantee's headquarters per IRS 990-PF and Schedule F filings, not the program's implementation country.
Most recent grants reported to the IRS.
| Recipient | Location | Amount | Year | Purpose |
|---|---|---|---|---|
| AMERICAN ONLINE GIVING FOUNDATION | NEWARK, DE | $1,496,000 | 2025 | FACILITATE DONATIONS TO US CHARITIES |
| THE UK ONLINE GIVING FOUNDATION | CIRENCESTER, GL | $659,001 | 2025 | FACILITATE DONATIONS TO REGISTERED CHARITIES |
| LEAP INC | BROOKLYN, NY | $2,842 | 2025 | TO FURTHER THE EXEMPT PURPOSE OF THE ORGANIZATION |
| American Online Giving Foundation Inc | Newark, DE | $475,000 | 2024 | Zendesk Foundation Q2 US Grants |
| American Online Giving Foundation Inc | Newark, DE | $390,000 | 2024 | American Online Giving Foundation, Inc. - Benevity US entity |
| UK Online Giving Foundation | Cirencester, Gl | $320,348 | 2024 | Float Fund Top Up |
| American Online Giving Foundation Inc | Newark, DE | $222,040 | 2024 | Float Fund Top Up |
| American Online Giving Foundation Inc | Newark, DE | $217,000 | 2024 | American Online Giving Foundation Inc. - American Online Giving Foundation |
| UK Online Giving Foundation | Cirencester, Gl | $166,750 | 2024 | UK Online Giving Foundation |
| UK Online Giving Foundation | Cirencester, Gl | $125,000 | 2024 | UK Online Giving Foundation - Float Fund Top Up |
| UK Online Giving Foundation | Cirencester, Gl | $63,000 | 2024 | UK Online Giving Foundation |
| American Online Giving Foundation Inc | Newark, DE | $58,422 | 2024 | Social Impact Grants |
| UK Online Giving Foundation | Cirencester, Gl | $36,500 | 2024 | Q3 Grants |
| COSMIC CHARITY | SALTON HOUSE SOUTH WHARF ROAD, LO | $20,000 | 2024 | COSMIC CHARITY - Grant to Cosmic Charity |
| HOMELESS LINK | London | $10,000 | 2024 | HOMELESS LINK - Grant to support the creation of new MyWorld Creative Projects |
| MELBOURNE INDIGENOUS TRANSITION SCHOOL | RICHMOND, VI | $10,000 | 2024 | Benevity-Australian Online Giving Foundation |
| Irish Online Giving Foundation | Dublin | $8,224 | 2024 | The Irish Online Giving Foundation - Benevity-Irish Online Giving Foundation |
| American Online Giving Foundation Inc | Newark, DE | $5,000 | 2024 | Float Fund |
| COMPASS FAMILY SERVICES | SAN FRANCISCO, CA | $5,000 | 2024 | COMPASS FAMILY SERVICES - Donation - Supporting Volunteer Event |
| UK Online Giving Foundation | Cirencester, Gl | $3,127 | 2024 | Float Fund Top Up |
| American Online Giving Foundation Inc | Newark, DE | $2,020 | 2024 | Float Fund Top Up |
| Australian Online Giving Foundation | Sydney, NS | $1,993 | 2024 | Australian Online Giving Foundation |
| World Central Kitchen Inc | Washington, DC | $300,000 | 2023 | World Central Kitchen, Inc.- Operational Grant |
| International Rescue Committee Inc | New York, NY | $300,000 | 2023 | International Rescue Committee, Inc. - Operational Grant |
| Team4Tech Foundation | San Mateo, CA | $200,000 | 2023 | Team4Tech Foundation - Strategic Grant as part of the Social Impact Q3 |
| International Rescue Committee Inc | New York, NY | $200,000 | 2023 | International Rescue Committee, Inc. - Strategic Grant to International Rescue Committee Inc as part of the Social Impact Q1 program. |
| THE ASIA FOUNDATION | San Francisco, CA | $50,000 | 2023 | The Asia Foundation - The Asia Foundation |
| KINDWORK INC | Brooklyn, NY | $50,000 | 2023 | KINDWORK INC - Operational Grant |
| JOBCARE CLG | Dublin | $50,000 | 2023 | DUBLIN YMCA - Social Impact Q1 program |
| Spring ACT | Bern | $50,000 | 2023 | Spring ACT - Tech for Good and Social Impact program for Q4 |
| The Immigration Project dba Mobile Pathways | Berkeley, CA | $50,000 | 2023 | The Immigration Project dba Mobile Pathways - Tech for Good and Social Impact program for Q4 |
| GLIDE | SAN FRANCISCO, CA | $50,000 | 2023 | GLIDE - Social Impact Q1 program |
| TechSoup Global | San Francisco, CA | $50,000 | 2023 | TechSoup Global - Social Impact Q2 program |
| INSTITUTO DA OPORTUNIDADE SOCIAL | Sao Paulo, SP | $50,000 | 2023 | INSTITUTO DA OPORTUNIDADE SOCIAL - Social Impact Q1 program |
| NPower Inc | Brooklyn, NY | $50,000 | 2023 | NPower Inc. - Tech for Good Grant (part of Social Impact Q2) |
| Rare dba Rare Inc | Arlington, VA | $50,000 | 2023 | Rare dba Rare, Inc - Zendesk Social Impact Award winner |
| Young Professionals in Foreign Policy dba Globally | Washington, DC | $50,000 | 2023 | Young Professionals in Foreign Policy dba Globally - charity donation to Globally |
| DUBLIN SIMON COMMUNITY | DUBLIN | $50,000 | 2023 | DUBLIN SIMON COMMUNITY - Social Impact Q1 program |
| NAIROBITS TRUST | Nairobi | $50,000 | 2023 | NAIROBITS TRUST - Tech for Good Grant to Nairobits Trust as part of the Social Impact Q2 |
| International Rescue Committee Inc | New York, NY | $46,574 | 2023 | International Rescue Committee, Inc. - Donation |
| Team4Tech Foundation | San Mateo, CA | $46,574 | 2023 | Team4Tech Foundation - Donation |
| FAMILY ACTION | London | $30,000 | 2023 | FAMILY ACTION - Social Impact Q3 program AMER |
| CURRY SENIOR CENTER | SAN FRANCISCO, CA | $30,000 | 2023 | CURRY SENIOR CENTER - Operations Grant (Social Impact Q4) |
| Change Machine | Brooklyn, NY | $25,000 | 2023 | Change Machine - Zendesk Impact Award winner |
| Team4Tech Foundation | San Mateo, CA | $25,000 | 2023 | Team4Tech Foundation - Corporate Donation |
| AMERA International | Be | $25,000 | 2023 | AMERA International - Zendesk Social Impact Award winner |
| Information Technology Disaster Resource Center I | Fort Worth, TX | $25,000 | 2023 | Information Technology Disaster Resource Center, Inc - Tech for Good and Social Impact program for Q4 |
| PROJECTOS AMIGOS DAS CRIANCAS | VILA GUEDES SAO PAULO, SP | $25,000 | 2023 | PROJECTOS AMIGOS DAS CRIANCAS - Social Impact Q3 program AMER |
| SOMAS (SOMAS PROJETOS SOCIAIS) | Sao Paulo, an | $25,000 | 2023 | SOMAS (SOMAS PROJETOS SOCIAIS) - Q4 Tech for Good and Social Impact program |
| LE COLLECTIF BIENVENUE | MONTREAL | $25,000 | 2023 | LE COLLECTIF BIENVENUE - Social Impact Q3 program AMER |
THE UK ONLINE GIVING FOUNDATION
$659,001FACILITATE DONATIONS TO REGISTERED CHARITIES
American Online Giving Foundation, Inc. - Benevity US entity
UK Online Giving Foundation
$320,348Float Fund Top Up
American Online Giving Foundation Inc. - American Online Giving Foundation
UK Online Giving Foundation
$166,750UK Online Giving Foundation
UK Online Giving Foundation
$125,000UK Online Giving Foundation - Float Fund Top Up
UK Online Giving Foundation
$63,000UK Online Giving Foundation
UK Online Giving Foundation
$36,500Q3 Grants
COSMIC CHARITY
$20,000COSMIC CHARITY - Grant to Cosmic Charity
HOMELESS LINK
$10,000HOMELESS LINK - Grant to support the creation of new MyWorld Creative Projects
MELBOURNE INDIGENOUS TRANSITION SCHOOL
$10,000Benevity-Australian Online Giving Foundation
Irish Online Giving Foundation
$8,224The Irish Online Giving Foundation - Benevity-Irish Online Giving Foundation
COMPASS FAMILY SERVICES - Donation - Supporting Volunteer Event
UK Online Giving Foundation
$3,127Float Fund Top Up
Australian Online Giving Foundation
$1,993Australian Online Giving Foundation
World Central Kitchen Inc
$300,000World Central Kitchen, Inc.- Operational Grant
International Rescue Committee, Inc. - Operational Grant
Team4Tech Foundation - Strategic Grant as part of the Social Impact Q3
International Rescue Committee, Inc. - Strategic Grant to International Rescue Committee Inc as part of the Social Impact Q1 program.
THE ASIA FOUNDATION
$50,000The Asia Foundation - The Asia Foundation
JOBCARE CLG
$50,000DUBLIN YMCA - Social Impact Q1 program
Spring ACT
$50,000Spring ACT - Tech for Good and Social Impact program for Q4
The Immigration Project dba Mobile Pathways - Tech for Good and Social Impact program for Q4
INSTITUTO DA OPORTUNIDADE SOCIAL
$50,000INSTITUTO DA OPORTUNIDADE SOCIAL - Social Impact Q1 program
Young Professionals in Foreign Policy dba Globally
$50,000Young Professionals in Foreign Policy dba Globally - charity donation to Globally
DUBLIN SIMON COMMUNITY
$50,000DUBLIN SIMON COMMUNITY - Social Impact Q1 program
NAIROBITS TRUST
$50,000NAIROBITS TRUST - Tech for Good Grant to Nairobits Trust as part of the Social Impact Q2
International Rescue Committee, Inc. - Donation
Team4Tech Foundation
$46,574Team4Tech Foundation - Donation
FAMILY ACTION
$30,000FAMILY ACTION - Social Impact Q3 program AMER
CURRY SENIOR CENTER - Operations Grant (Social Impact Q4)
AMERA International
$25,000AMERA International - Zendesk Social Impact Award winner
Information Technology Disaster Resource Center, Inc - Tech for Good and Social Impact program for Q4
PROJECTOS AMIGOS DAS CRIANCAS
$25,000PROJECTOS AMIGOS DAS CRIANCAS - Social Impact Q3 program AMER
SOMAS (SOMAS PROJETOS SOCIAIS)
$25,000SOMAS (SOMAS PROJETOS SOCIAIS) - Q4 Tech for Good and Social Impact program
LE COLLECTIF BIENVENUE
$25,000LE COLLECTIF BIENVENUE - Social Impact Q3 program AMER