Support
We're here to help you get the most out of Kindora.
Email Support
Reach out to our team for help with your account, billing, technical issues, or any questions about the platform.
support@kindora.coResponse Times
We aim to respond to all support inquiries within 1 business day.
Our support hours are Monday through Friday, 9 AM – 6 PM ET.
Self-Service Resources
Help Center
Browse articles and guides on getting started, using features, managing your account, and more.
Frequently Asked Questions
Find answers to common questions about pricing, features, data security, and how Kindora works.
What We Can Help With
- Account & billing – Plan changes, invoices, credit usage, and account management
- Getting started – Setting up your organization, onboarding, and initial configuration
- Platform features – Funder research, Intel Briefs, AI-powered tools, and integrations
- Technical issues – Bug reports, access problems, and troubleshooting
- Data & privacy – Questions about how your data is handled and stored
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